How can we help you?

Frequently Asked Questions

I travel by car

Because the hotel is in a quiet, pedestrian area on the lakefront, where can I park my car?
We have parking or garage space available. And’ it is possible to book them already when booking the room:
  • A reserved and guaranteed parking space for the entire stay. the place is numbered and accessible only with open chains. Parking is not available. guarded.
  • Covered outdoor garage interior of the Hotel. The seats are lined up and it is mandatory to leave the car keys at the reception. * If the car is blocked the waiting time is maximum of 10 minutes. Places are LIMITED.
  • Large covered garage 200 meters from Hotel Kriss. Free access with remote control (deposit Euro 30) Places are LIMITED. Unattended garage. Remember to communicate your license plate to ensure free access to the pedestrian area.
How can I reach the hotel without a car?
We usually organize transfers to/from Verona and Bergamo Orio al Serio airports, Peschiera d/G railway station and Verona.
Please provide flight/train details when booking. Rates vary on weekends and in the evening.
My arrival will be on a market day, how can I reach the hotel?
From 6 am to 3 pm on market days the access road is closed 50 meters before the hotel, so it is It is only possible to proceed on foot. Book a space in our garage 200 meters away.
My departure will be on a market day, how can I get there without problems?
From 6 am to 3 pm on market days the street is closed 50 meters before the hotel, so it is It is only possible to proceed on foot. Book a space in our garage 200 meters away.
I travel with my electric car, will I be able to recharge it?
Of course, we offer two three-phase charging columns directly in the facility reserved for guests where they can recharge in complete comfort. your vehicle (subject to availability and payment).
I have a boat, can I take it to Lake Garda?
Yes, the most beautiful lake in Italy you can live with your own sailing or motor boat.
Boat Charter
Two buoys available with a supplement of € 25.00. The buoys are in the front row, organized with a tender to be able to reach it.
Trolley storage € 20.00 per day based on availability.
How far is it from the centre, with the port and shops?
The hotel is located in a quiet area, facing the lake, just a 5-minute walk from the historic center of Bardolino.
Furthermore, the area is pedestrian for the majority of the section on foot.

Wellness and travel by bicycle

Do you have a gym and the possibility of to carry out treatments?
We have an equipped fitness room and we can organize massages and wellness treatments for you (by reservation).
Massages can be done in our fitness center, as well as like in your own room.
Advance booking is important.
And’ Is there a sauna on site?
Our Panorama Junior Suite on the third floor with breathtaking lake view and side balcony is the only one to have a private "Hydrosoft" sauna, a particular type of tropical infrared sauna.
The structure is does it have a swimming pool?
The hotel is located on the lake front with private access to the beach and pier, we also have an outdoor Whirlpool on the fourth floor terrace
I travel by bike, where I can keep it during my stay?
We have a completely free equipped Bike Room where you can park your bikes, recharge them if E-bikes and do small maintenance (inflate the tyres.
Did you forget it at home? No problem, we have bikes for hire, both city bikes and E-bikes
I would like to rent a bicycle, do you have this service?
Various types of bicycles are available for rent.
E-bikes, available at a cost of €45 for the whole day or €30 for ½
New city bikes, available at a cost of €

Beach service

Does the hotel have a beach? &` Is it necessary to book?
It is There is a private beach facing the lake and a pier with umbrellas and sunbeds available to guests (subject to availability).
The reservation is not possible. necessary.
And’ There is a bar-restaurant service directly on the beach from midday to 6pm.
Are beach towels provided or do we have to bring our own?
Towels are present when you arrive in the room, please reuse them as often as possible. possible during the entire duration of your stay to help us pollute the environment less.
The bag in which they are contained may be a memory for you and can be taken home at the end of the stay for €15.

Guests with reduced mobility

I am a guest with mobility reduced, can I access the hotel without problems?
The hotel embraces the "BARRIER-FREE" concept; is therefore it is possible to access all areas of the structure from street level.
We have special accommodations: BACK STYLE ROOMS specifically created to meet the needs of all disabled guests.
I can easily reach the hotel by car, if yes. is Is parking reserved for disabled people available?
The hotel has free, reserved parking for disabled people, located in the immediate vicinity of the lift that will take you to the hotel. comfortably in your room, without any architectural barriers.

Catering and bar service

Early check in and late check out

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C.F e P.IVA 04958660237 | Bardolino (VR)